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Managing Orthodontic Emergencies in Providence (Orthodontist)

5 star experience
  • Providence Orthodontics
  • May 20, 2025

Braces and orthodontic appliances are built to last, but from time to time, things can go a little off track. Whether it’s a poking wire, a broken bracket, or discomfort after an adjustment, orthodontic issues can be stressful if you’re not sure what to do.

At Providence Orthodontics, we want you to feel prepared and confident when the unexpected happens. Here’s a helpful guide to recognizing and managing orthodontic emergencies—and when to give us a call.

What Is an Orthodontic Emergency?

First, it’s important to know that most orthodontic “emergencies” are not true medical emergencies. While they might be uncomfortable or annoying, they can usually be managed at home until we can see you in the office.

That said, if your child or teen experiences trauma to the face or teeth, severe pain, or excessive bleeding, you should seek immediate dental or medical attention.

Here’s a breakdown of the most common orthodontic emergencies—and how to handle them.

Common Orthodontic Emergencies (and How to Manage Them)

1. Poking or Broken Wire

What’s happening: A wire has shifted or broken and is poking into the cheek or gums.

What you can do:

  • Try using the eraser end of a pencil to gently push the wire back into place.
  • Use orthodontic wax (we provide this at the start of treatment) to cover the sharp end.
  • If the wire is too long and causing discomfort, call us to schedule a quick repair.

2. Loose or Broken Bracket

What’s happening: A bracket has detached from the tooth but may still be connected to the wire.

What you can do:

  • Leave it in place if it’s not causing pain.
  • Cover with wax if it’s irritating the inside of the mouth.
  • Avoid hard, sticky, or crunchy foods that could make the problem worse.
  • Call our office so we can reattach or replace the bracket.

3. Lost Separator or Spacer

What’s happening: A rubber separator (used before certain appliances or bands) has fallen out.

What you can do:

  • This is not urgent, but let us know so we can replace it if necessary.
  • Sometimes a lost spacer means your teeth have moved as expected—which is a good sign!

4. Soreness After Adjustment

What’s happening: Mild to moderate soreness after new braces are placed or following an adjustment.

What you can do:

  • Stick to soft foods like yogurt, soup, mashed potatoes, or smoothies.
  • Use over-the-counter pain relief as recommended (with parental guidance).
  • Rinse with warm salt water to soothe the gums.

This usually subsides within a few days and is completely normal.

5. Appliance Comes Loose

What’s happening: A device like a palatal expander or space maintainer becomes loose or detached.

What you can do:

  • Avoid forcing the appliance or trying to remove it at home.
  • Call us as soon as possible so we can secure it or repair it properly.

6. Mouth Sores or Irritation

What’s happening: Braces rubbing against the inside of the cheeks or lips.

What you can do:

  • Use wax to create a buffer between the bracket and sore area.
  • Rinse with warm salt water to help heal the sore.
  • If the irritation persists, let us know—sometimes minor adjustments can help.

When to Call Providence Orthodontics

Always feel free to reach out to us if you’re unsure whether something is an emergency. We’d much rather hear from you and help than have you tough it out in silence.

Call us right away if:

  • A wire or bracket is causing pain or injury
  • An appliance has come completely off
  • You experience trauma to the face or teeth
  • You’re unsure how to manage an issue at home

Sometimes, we can offer same-day emergency appointments when needed, and our friendly team will walk you through what to do if we can’t see you right away.

At Providence Orthodontics, your comfort and safety are always our top priorities. Whether it’s a minor fix or something more urgent, we’re here to keep your treatment on track—and keep you smiling confidently through the entire journey.

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Patient Reviews

Our 5-Star Experience

Check out what our patients are saying about their 5-star experience with Dr. Collins and her amazing team.

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Carlo C.
Amazing staff! They are always friendly, pleasant and professional.
Amy H.
I went to Dr. Collins for invisalign, braces, and then a retainer to correct a rogue tooth. It was a great experience-Dr. Collins is a perfectionist and that's what you want with your teeth! The whole staff was friendly and accomodating. I will definitely return if I have any more teeth issues.
Response from the owner:Thank you for your wonderful review, Amy! We're thrilled to hear about your positive experience with Dr. Collins and our team. Your satisfaction is our priority, and we look forward to seeing you again!
Julia M.
The staff are super lovely and have always made me feel heard and taken care of. Dr. Collins is great at what she does.
Response from the owner:Thank you, Julia! We're thrilled to hear that our team made you feel heard and cared for. Dr. Collins and the staff appreciate your kind words and look forward to continuing to support your orthodontic journey.
edward M.
The experience has been fantastic and nothing but good things to say about the staff and care at Providence Orthodontics!
Response from the owner:Thank you for your wonderful feedback! We're thrilled to hear you had a fantastic experience with our team at Providence Orthodontics. Your satisfaction is our top priority, and we appreciate your kind words!
Esm
Not a google reviewer, but I have to say that my experience has been great at Providence Orthodontics! Dr.Collins is wonderful along with her team and staff overall, I’ve been seen a few times by Destiny and she is always friendly and gentle. I recommend this office with no doubt.
Response from the owner:Thank you for your wonderful review! We're thrilled to hear about your positive experience with Dr. Collins and Destiny. Your recommendation means a lot to us. We look forward to seeing you again!
Nghia N.
Dr. Collins and the entire team are fantastic! Thank you for making my braces journey such a positive experience. Everyone was consistently kind, professional, and supportive during each visit. I’m extremely happy with how my smile turned out, and I am truly grateful for your care.
Response from the owner:Thank you for your wonderful feedback! We're thrilled to hear that your braces journey was positive and that you’re happy with your smile. Our team is dedicated to providing exceptional care.
K M.
Friendly staff and clean office. Dr Collins is always upbeat and chatty with my daughter who is never disappointed when I tell her she has an ortho appt.
Response from the owner:Thank you for your wonderful review! We're thrilled to hear that you and your daughter enjoy your visits with Dr. Collins. Our team looks forward to continuing to provide a positive experience at Providence Orthodontics!
Tatiana P.
Great experience. Felt very comfortable and everyone was very friendly
Response from the owner:Thank you, Tatiana! We're thrilled to hear you had a great experience with us. Our team strives to create a comfortable and friendly environment for all our patients. We appreciate your kind words!
Austin S.
They were able to fit me into their schedule within a day of my retainer breaking, and the whole staff is very lovely and inviting!
Response from the owner:Thank you for your wonderful review, Austin! We're glad we could accommodate you so quickly and that you had a positive experience with our team. Your kind words about our staff mean a lot to us. We look forward to seeing you again!
Gabriella P.
I can't say enough good things about Providence Orthodontics! If you are considering becoming a patient, do not hesitate. Dr. Collins and the staff are all wonderful, kind and incredibly helpful. I'm finishing up Invisalign and the process could not have been more pleasant. Over the past year from my initial consultation to now getting fitted for retainers, they have always been flexible with my schedule even when I needed a last-minute appointment. I'm so happy with the results and would absolutely recommend them to anyone considering Invisalign. They are the best!
Response from the owner:Thank you for your fantastic review, Gabriella!😊 We're thrilled to hear that you had such a positive experience with Dr. Collins and our team. Your satisfaction with the Invisalign process means a lot to us. We appreciate your recommendation and look forward to seeing you again!🦷✨
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